Troubleshooting

I Don't See Any Data

Common causes:

• you are sending to the wrong port (default is 6274)
• you are routing ingest to a drop you are not currently viewing
• your payload format is not OTLP HTTP JSON for traces

I Can't Sign In

Check:

• BETTER_AUTH_BASE_URL matches the externally reachable URL
• your OAuth app callback URL matches the same base URL